Frequently Asked Questions
Let’s Answer Some Of Your Questions Or Frequently Asked Questions
Our platform is completely free for homeowners. Not only can they keep track of their monthly expenses, but they can also benefit from easily finding listed service providers and receiving discounted prices. Additionally, homeowners can earn redeemable UpkeeCash every month.
Landlords/Property Owners can choose our Basic plan to self-manage their leases using our platform. Alternatively, they can select our highly recommended and most popular Essential plan. This plan offers not only the full benefits of our platform but also the added convenience of UpkeeProperty handling all maintenance requests. It ensures that your schedule remains undisturbed by unexpected maintenance calls or the hassle of finding and coordinating with service providers.
Property managers can fully utilize our platform and services to manage their properties efficiently. Our platform serves as a single source of truth, providing online access to landlords and tenants. This allows them to keep track of important information such as lease renewal reminders, maintenance requests, tracking expenses, and more.
Service providers can significantly benefit from offering their services to a broad customer base. By consistently delivering quality services, they can secure repeat customers and have the opportunity to offer special deals to increase their sales.
Essential Plan owners can share UpkeeProperty's contact details with their tenants so they can contact us for maintenance requests. All maintenance requests can be coordinated by UpkeeProperty, and both parties can be kept up-to-date on ETAs, fees, and other information.
All plans can be signed up online at UpkeeProperty.com
UpkeeProperty has now partnered with real estate agents to offer Premium plans, providing a complete leasing experience. Please contact us to discuss the details.
Subscribers of our Essential and Premium plans, as well as their tenants, can log defects online at UpkeeProperty.comor reach us via phone, text, or WhatsApp.
Emergency requests will be addresses in 24 Hrs and any other general requests can be inspected and addressed as per the technician's report.
Online registration/subscription is available for all plans.
All our plans are month-to-month, requiring no upfront commitment. We aim to serve our customers and retain them through the quality of our services, not through legal contracts. While we do not ask for long-term commitments, we also cannot provide refunds since our plans are month-to-month and we absorb all administrative costs. Therefore, all plans are non-refundable.
None of our plans include a registration or cancellation fee. You can enjoy the flexibility of our services without any additional charges for signing up or canceling.
During the signup process, consent and liability forms are provided for online review. This ensures that all necessary disclaimers are addressed right from the start.
At UpkeeProperty, we take your privacy and security seriously. Here’s how we protect your personal information:
- No Third-Party Sharing: Your data is not shared with any third-party applications or services.
- Purpose-Driven Communication: We use your information solely for sending promotional offers and important updates via email.
- Password Security: All passwords are protected through tokenization, ensuring they remain secure and inaccessible to unauthorized users.
Your trust is our priority, and we are committed to safeguarding your data.
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(UpkeeProperty.com - A Lumiscent LLC Company)
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